Public Grievance Redressal
Description:
Public Grievance Redressal (PGR) system allows citizens to file the complaints related to any issues faced within the Cantonment area and track the status of the issues raised.
Step Involved:
- 1. Log a complaint with relevant details and uploading photos (optional)
- 2. Resolution by CB officials
- 3.Rating by Citizen on the resolution provided
- 4. Re-open the complaint if not satisfied.
Facilities Available:
- 1. Online tracking of the status of the compliant
- 2. Status update through SMS and Email
For More details download the user manual here: 
